| Updated
09/09/2002
Your privacy is important
to us.
Maintenancebenchmarking.com is sensitive to protecting
the private information that our members and visitors
provide to us. We also want members to have the
opportunity to obtain interesting and useful information
regarding products and services. The loyalty of our
members is very important to us and we hope this policy
will demonstrate our commitment to making sure your
experience at Maintenancebenchmarking.com is a positive
one.
This privacy policy
describes how maintenancebenchmarking.com treats
information received about you when you become a
maintenancebenchmarking.com member, when you provide
information to us (for instance, when you respond to
surveys), and when you use maintenancebenchmarking.com
to explore the World Wide Web. This policy is organized
into the following sections:
- Customer Information
- Voluntary Surveys
- Web Site Use and
Navigation Information
- Cookies
- Opting Out or
Un-subscribing
- Changes to
Maintenancebenchmarking.com privacy policy
- Related Web Sites
Privacy
- Questions, comments or
concerns
Please read Privacy
Policy carefully. Also, please remember that no computer
system should be considered safe from intrusion. Email
may pass through many computer systems and should not be
considered a secure means of communication unless
encrypted. Even then, information is only as secure as
the encryption method.
Customer Information
For the opt in email
newsletter:
Information
is collected such as name, job title, company name,
address, email address, telephone number, and optional
special interest indications.
Maintenancebenchmarking.com collects and stores customer
information for the primary purpose of forwarding
Maintenancebenchmarking.com member email newsletters and
special offers. This information is not made available
to 3rd parties for any use. This email list is
self-service and allows you to add your email (opt in),
delete your email (opt out). To update or change
information, please send an email to
benchmark@netexpressusa.com with your current
subscriber email address and the details of what
information you would like changed or updated. We can
also unsubscribe you using this method if you prefer.
How You Can Access or
Update Your Personal Information
From time to time we send
you an email newsletter with a link at the bottom of the
page for you to view and or change the information that
you supplied, and delete or unsubscribe yourself and
your information from our database.
If you would like to
update, change or delete your personal information
manually, you may do so by sending an email to
tohanlon@netexpressusa.com with your current
subscriber email address and the details of what
information you would like changed or updated. We can
also unsubscribe you using this method if you prefer.
For the opt in
Email discussion forum
Information collected is limited to your email
address and is used to ensure that you receive the
messages generated by other members of the list. This
information is not used for any other purpose. You may
opt in and opt out of this list at any time.
For Sponsored Surveys, Private
Benchmark projects and other research projects
Information is collected such
as name, job title, company name, address, email
address, and telephone number, whether permission is
granted or denied to follow up and optional special
interest area indications as well as open comments.
Maintenancebenchmarking.com collects and may forwards a
copy of that information the sponsoring companies who
may also contact you with further information related to
the subject area of interest. These companies consist
of reputable suppliers of Industrial Maintenance
products, services and training and do not include
any consumer or direct marketing companies or known
senders of SPAM. If you do not wish to have your
information shared, please do not use these services.
Maintenancebenchmarking.com may also use the information
to contact you for optional customer satisfaction
surveys and feedback.
How we Use Customer Information
The customer information that
we collect during the registration process is or may be
used:
- To examine system logs to resolve
system problems
- To make sure that only
Maintenancebenchmarking.com customers are able to
access certain member-only services.
This information is kept on a limited
access computer and is only available to personnel on a
need to know basis.
- We provide some
information to companies that we use to perform
certain functions for us, for example, a web
site for survey hosting, an email service
provider, and an e-mail list service provider.
We choose providers who pledge to maintain your
privacy as well. None of the third party service
providers are authorized by
Maintenancebenchmarking.com to release your
information.
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- Occasionally we
use our customer database to distribute
Maintenancebenchmarking.com newsletters and
other announcements.
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Maintenancebenchmarking.com will share
information with government authorities when
legally required to do so and may cooperate with
these authorities investigating claims of
illegal activity such as (but not limited to)
illegal transfer or use of copyrighted material,
or postings or email containing threats of
violence. Except under the limited circumstances
described above, we do not disclose customer
information to third parties.
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How We Use Benchmarking Survey Responses
We take the information we receive from individuals
responding to our Benchmarking Surveys and combine
(or aggregate) it with responses of other
Maintenancebenchmarking.com members to create broader
responses to survey questions. We then use the
aggregated information to improve the quality of the
information we provide to you as well as the services.
Maintenancebenchmarking.com may choose to share certain
aggregated information with third parties.
Web Site Use and Navigation Information
Our servers collect each time a user visits our web
site, certain anonymous use and navigation information.
This information is aggregated and anonymous. It tells
us how our web site is used and navigated, including the
number, frequency, and duration of visits to each Web
page.
Web Site use and navigation information that we
collect may include the domain names of visitors who are
not already Maintenancebenchmarking.com customers (such
as "www.user’s_internet-service-provider.com) and of
Maintenancebenchmarking.com customers, but it does not
otherwise contain individually identifiable information
about any visitor to our Web Site.
How We Use Web Site Use and Navigation Information
Like survey information, we use the anonymous,
aggregated information to improve the content and
navigation features of our Web Site.
Cookies
Like most Web Sites, Maintenancebenchmarking.com
makes use of browser "cookies". Cookies are files
written to a user’s hard disk and read by server
programs to inform a Web Site if the user has previously
visited that site. We use cookies to 1) track if you are
a new or return visitor to Maintenancebenchmarking.com.
2) Open a new browser window one time only for first
time visitors to invite them to subscribe to the member
email newsletter.
Companies who provide services on our Web Site may
also use cookie technology. We do not control the use of
cookies by our third party service providers.
Opting Out or Un-subscribing and accessing your
contact information
Maintenancebenchmarking.com does not have any
interest in sending you information that you do not
want. You can automatically opt out or unsubscribe from
the e-mail newsletter automatically by clicking the link
at the bottom of each email and following the on screen
instructions. You can also unsubscribe from the e-mail
discussion forum by sending an email to
tohanlon@netexpressusa.com with the word
unsubscribe in the subject line. You may also request
manual removal from any contact list at
Maintenancebenchmarking.com by replying to that email
and requesting "remove" in the subject line. You may
also call, write or fax to the address and numbers
listed at the bottom of this page.
Web Site Use by People under the age of 18
Maintenancebenchmarking.com is designed for adult
professionals who are involved in the use reliability
and maintenance of industrial manufacturing plants and
technologies such as vibration analysis, infrared
thermography etc…
This site contains no information that may be harmful
to people under the age of 18.
Security Precautions:
Maintenancebenchmarking.com data is stored on computers
in a secured office. The computer also requires a
password to log in for access. A state of the art
firewall and security software system prevents
unauthorized access. The office is located in a locked
building that meets all acceptable security standards.
Only company management has access to this
information and they are the same parties responsible
for the drafting of this privacy policy.
Changes to Maintenancebenchmarking.com Privacy Policy
We make changes to this policy from time to time. We
will post changes to our Privacy Policy here, so be sure
to check back periodically. We may also decide to notify
customers via email of significant changes. Regardless
of later updates or changes to our privacy policy , we
will never use the information you submit under our
current privacy policy in a new way without allowing you
to opt out or otherwise prohibit that use.
Related Web Sites Privacy Policies
This posted privacy policy reflects the
Maintenancebenchmarking.com privacy commitment and does
not include other corporate web sites owned or
maintained by related web sites and companies such as
Netexpress Inc
and the
Possibility Center.
Questions, Comments, Concerns and/or Ideas
If you have any questions, comments, concerns or
ideas about our Privacy Policy, or any other aspect of
our services, you may contact us at
tohanlon@netexpressusa.com
NetexpressUSA Inc
PO Box 60075
Fort Myers FL 33906 USA
Toll Free 888-575-1245
International: 305-735-3746
tohanlon@netexpressusa.com
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